Job Title: Cleaning Operative 1 (Rose Lane/St Giles Car Park)
Salary: £19,433.65 per annum, pro-rata for part-time
Hours: 7 hours per week every Saturday
Contract: Permanent
Location: Rose Lane and St Giles Car Park, Norwich
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Join Norwich City Services Ltd and transform the way we look after our city and our people.
Norwich City Services Limited are looking for a Cleaning Operative who will be based at Rose Lane and St Giles car park and will undertake specificed cleaning duties, areas covered within this role are inclusive of but not limited to:
Role Details
The responsibilities of this role will include effective and safe use of cleaning equipment, chemicals and products as per training received, co-operate and deliver a high-quality cleaning service to customers, carrying out routine and non-routine cleaning duties in accordance with the cleaning specification and work schedule and to comply with Health and Safety regulations.
Who we are looking for
We are looking for an individual who has previous cleaning experience, excellent attention to detail, the indivudual will be expected to work alone and as part of a team and be able to accurately carry out verbal ad written instruction within Health and safety regulations.
Job Description
Job Title: Cleaning Operative
Salary: £19,443.65 per annum, pro-rata for part time
Hours:
Term Time 39 weeks, 12.5 hours Monday to Friday
Non Term Time 13 weeks, 5 hours Tuesday and Friday
Location: Hurricane Way, Norwich
Norwich City Services Limited are looking for a Mobile Cleaning operative to undertake cleaning at contracted locations, areas for cleaning include toilets, showers, kitchens, meeting rooms, office areas and common areas.
The Role
The Main resposbilities of this role will include but not limited to:
We are looking for an individual who has previous experience within a similar role, is an excellent communicator and is able to understand verbal and written instructions and work as park of a team, someone has has excellent attention to details and is dependable with good timekeeping.
Contract: 2 years Fixed Term Contract
Hours: 37 Hours per week
Salary: £30,000 per annum
NCSL is a newly created limited company wholly owned by Norwich City Council, responsible for delivering key environmental and building maintenance operations to the City of Norwich. We are passionate about the services we deliver and about supporting and developing our employees to be successful in their roles to achieve the best for our customers and the local community of Norwich.
We have an exciting opportunity for a Service Improvement Lead to support NCSL to deliver operational transformation change projects across the building maintenance service, finding efficiencies and cost savings to reflect challenges faced in current local government financing.
As the Service Improvement Lead you drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis. You will also be responsible for ensuring the operational team are focused on delivering work in line with the client’s requirements to the company’s high standards and meeting the expectations of our residents/customers. Utilising the agreed framework, under the guidance and direction of the Service Improvement Manager you will ensure that we are doing the best job at the best price
If you have previous experience implementing change and transformation projects and are highly motivated with strong experience in service improvement, then we are keen to hear from you.
If you would like to discuss the role please contact Dale Wordley – Operations Director on 01603 989403 or via email – dalewordley@norwich.gov.uk
Job description
Salary: In the region of £45,000 per annum
NCSL Ltd is a newly created limited company wholly owned by Norwich City Council, responsible for delivering key environmental and building maintenance operations to the City of Norwich. We are passionate about the services we deliver and about supporting and developing our employees to be successful in their roles to achieve the best for our customers and the local community of Norwich.
We have an exciting opportunity for a Service Improvement Manager within the Building Maintenance service who will facilitate, lead and drive improvements across the business to ensure change and improvement is delivered at NCSL. This is a newly created, key post within the leadership team and will work closely with the Operations Director (Building Maintenance) and the management team to review and improve services and embed them into the company culture.
You will ensure the operational team are focused on delivering work in line with the client’s requirements, to the company’s high standards and meeting the expectations of our residents/customers. Utilising the agreed framework, you and your team will ensure that NCSL are doing the best job at the best price.
If you have previous experience implementing change management initiatives and/or programmes and are highly motivated with strong experience of project management then we are keen to hear from you.
The ability to influence, persuade and negotiate with a wide range of people, as well as a having a high standard of presentation, oral and written communication skills are essential for this role. Relevant qualification in project management and/ or continuous improvement would be advantageous.
This is an exciting time to be joining NCSL as we have high aspirations for the successful delivery and growth of the company which you can play a key role in.
Please note: Applicants invited to interview will be required to conduct a presentation as part of the interviews
Salary: £35,000 per annum
We have an exciting opportunity for a Performance Manager within the Building Maintenance service to work closely with operational management to understand and improve the business. This is a newly created, key role within the leadership team that will provide planned and reactive reporting to support all elements of the building maintenance service and will work closely with our continuous improvement team to recognise opportunities and measure success.
You will ensure the operational team understands their performance with the production of reports focused on delivering work in line with client requirements to NCSL’s high standards and at the best value.
You will have advanced knowledge of Excel, the skills and ability to manipulate and analyse large scale data sets to identify areas for improvement and be confident communicating with stakeholders. The ability to influence, persuade and negotiate, as well as a can-do attitude are also essential for this role.
If you are highly organised and motivated with strong experience in project management then we are keen to hear from you.
Salary: In the region of £55,000 per annum
We have an exciting opportunity for a Senior Contracts Manager to lead our operational building maintenance team ensuring delivery of work in line with the client’s requirements, to the company’s high standards and at the best value. The Building Maintenance team delivers repairs and maintenance to 14,500 social homes, 3,000 leaseholders and the Councils non-housing property portfolio of 250 buildings. Excellent customer service underpins everything we do at NCSL.
You will be a crucial member of the leadership team and work closely with the Operations Director and the management team to establish and embed the new service into the company culture, ensuring it delivers excellent services to residents. You will be responsible for all aspects of repairs and maintenance services to the Council’s social housing stock and non-housing property portfolio reactive repairs, refurbishment of empty properties, major repairs works, whole house improvement (major works), a handyperson service and a range of compliance works. This is a varied role that will lead and manage a service with a budget of more than £11m ensuring effectiveness and efficiency together with potential for profitability.
If you have relevant operational experience (construction and maintenance) in a related field at a senior management level, alongside extensive people management experience, leadership skills and budget management expertise then we would love to hear from you. You should also have a strong commercial and business acumen, detailed knowledge of contract management and a working knowledge of property and housing maintenance services in a Social Housing context
Salary: £22,500 per annum
We are looking for a Business Support Officer to join our Building Maintenance Team who deliver repairs and maintenance to social homes, leaseholders and the Council’s non-housing property portfolio across Norwich. You will provide a key admin support role to the management team, as well as assisting the Operations Director on the compilation of project plans and reports as directed.
You will be highly organised with excellent customer service skills and be experienced at supporting a leadership team. This is a busy, varied and rewarding role where you will be dealing with a range of different support tasks so the ability to multi-task, work under pressure and prioritise is essential. You will be communicating with wide range of different people daily so good presentation; oral and written communication skills are required.
If you are an experienced administrator who enjoys providing a high level of customer service then we are keen to hear from you.
This is an exciting time to join NCSL as we have high aspirations for the successful delivery and growth of the company which you can be a part of.
Job Title: RCV Driver
Service: Norwich City Services Ltd
Reporting to: Team Leader
Weekly hours: 37 Hours, Shift 4 days on 4 days off
Grade/Salary: £23,108.77
Norwich City Services Limited are looking for an RCV driver to drive and load an 18 tonne RCV on the City Centre and Parks litter bin collection round.
The main responsibilities on this role will include but are not limited to:
We are looking for an individual who has a full clean LGV Driving License, holds a current Driver CPC qualification, basic literacy and numeracy skills, has skills in customer care and communications with the public and has the ability to work as both part of a team and under their own initiative.
Salary: £28,000 per annum
We have an exciting opportunity for a Senior Scheduler to lead our small team of schedulers within the Building Maintenance service. The Scheduling Team is key to ensuring that NCSL provides a high quality and seamless customer service experience to residents and clients through processing repairs orders and scheduling resources so that customers are given timely appointments within agreed priorities.
You must be highly organised with the ability to multitask and prioritise, ensuring deadlines are met across the team. You will be responsible for liaising with the end client on a weekly basis ensuring the contract runs smoothly and expectations are met. Excellent written and verbal communication skills and the ability to confidently communicate with a wide range of people is key in this role. You will regularly deputise for the Scheduling Manager so must be confident in leading and motivating a team.
Previous experience in a similar role working with appointment and repairs systems is essential. You will also have extensive experience of working in a customer focused environment and have led teams to deliver great performance and meet customer expectations.
If you are looking for an exciting and varied role providing first class customer service to the community of Norwich, then we are keen to hear from you.
For an informal discussion regarding the role, please contact Vanessa Carver, Scheduling Manager on 01603 987848 or by email at vanessacarver@norwich.gov.uk
2 Positions available
Location: Hurricane Way Depot
Hours: 37 Hours per week Monday – Sunday (5 in 7 days)
Grade: 1
Salary: £19,443.65 per annum
Norwich City Services Ltd (NCSL) are looking to recruit a Cleaning Operative under or Cleaning team to carry out specific cleaning duties such as:
Other responsibilities will include but are not limited to delivering high-quality cleaning service to customer, undertaking specified training and development as required, complying with health and safety regulations and abide by the health and Safety training provided.
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We are looking for an individual who has previous cleaning experience, a full driving license, knowledge of health and safety requirements, excellent attention to detail and good timekeeping and communication skills.
For further information about this role please contact ncslinfo@norwich.gov.uk